Privacy Statement

Types of personal information we collect

When you submit an appointment request, place an order, create an account with us, subscribe to receive email marketing communications or attend to appointments, we will collect personal information about you such as your name, address, phone number, email address and measurements. We may also, with your permission, take photos of you at appointments to assist with making alterations and getting the fit right.

All credit card transactions on the website are processed using the eWAY Payment Gateway or via PayPal. All online credit card transactions performed on the website using eWAY or via PayPal are secured payments and your complete credit card number cannot be viewed by us or any third party. All other credit card transactions performed over the phone or in person will be facilitated by ‘PayPal Here’. In all credit card transactions, whether through our website, over the phone or in person, we will not store your complete credit card details.

For more information about eWAY or PayPal, please visit their respective websites or


Use and disclosure of your personal information

We collect and use your personal information to facilitate appointments with you, process your order, provide you with our products, respond to your queries and improve our products and the website.

If you subscribe to our email marketing communications we may use your personal information to send you information about the website and products and promotions we think you might be interested in. You may at any time unsubscribe from our mailing list by following the unsubscribe instructions at the bottom of any such emails.

We do not sell your personal information to any third parties. However, in order to complete your order, we may need to disclose some of your personal information to our suppliers. If you subscribe to receive email marketing communications we may also disclose your personal information to third party mailing houses for the purpose of sending our marketing communications to you.


Website security

Our website uses 128-bit SSL (secure sockets layer) encryption technology to secure the transmission of sensitive data such as your credit card details and personal information.


If you have any questions or would like more information, please send an email to